Pham Tien Thanh, who serves as both the co-founder and CEO of STS Software Technology JSC (Saigon Technology), brings more than 18 years of expertise in software engineering and tech leadership. Under his guidance, what began as a modest group has evolved into a globally acknowledged source for top-tier software services.

What steps did you take to expand your team from just a handful of individuals to more than 200 members within a decade?

Saigon Technology We began with a small team of engineers and concentrated on establishing long-term agreements with international clients who prioritized both cost-effectiveness and high-quality outcomes alongside strong communication. Our commitment to an open delivery approach, using flexible project management techniques and thorough industry knowledge, allowed us to consistently provide substantial value.

As time passed, we gained recognition, especially within the United States and Europe. We focused on lucrative markets like California, New York, Germany, Australia, and various other parts of Europe—each additional customer opening up new avenues for growth. Currently, our workforce comprises more than 200 experts who deliver comprehensive software development services spanning several international locations. This strategy enabled us to integrate ourselves thoroughly into our clients’ operational frameworks, fostering strong collaborations that drive their success forward.

In what ways has your membership in the Forbes Technology Council aided you in your path as an entrepreneur?

The Forbes Technology Council serves as an excellent forum for sharing knowledge with other technology executives. Through writing pieces about software developments, offshoring approaches, and the shifting landscape of artificial intelligence, I have managed to enhance our organization’s international visibility and remain at the forefront of new technological advancements and thought leadership roles. Membership in this council has provided opportunities to glean valuable insights from colleagues, aiding me in continually refining my skills as a CEO within this rapidly changing sector. Articles penned by me on Forbes accumulate over 40K reads, providing support to start-ups and small-to-medium-sized enterprises navigating their digital transition journeys.

Pham Tien Thanh, the co-founder and CEO of STS Software Technology JSC (Saigon Technology), shared this photo. The image was provided by Thanh.

How do you see AI being utilized within the small and medium-sized enterprise sector?

The possibilities of artificial intelligence for small and medium enterprises are vast. Previously seen as an instrument primarily for large technology firms, AI has become attainable for smaller companies too. This technology can optimize processes, improve client interactions, predict revenue, and identify fraudulent activities. At Saigon Technology, our efforts are directed towards simplifying access to AI for these businesses. We’re developing bundled offerings that are quicker to implement, affordable, and simple to incorporate into current systems. Our objective is to make AI universally available, turning it into a useful resource for routine business choices.

How does AI envision reshaping the healthcare sector?

The field of healthcare offers tremendous potential for advancing AI innovations. In the last half-decade, our role has been central to developing a U.S.-based health information management platform, eventually purchased by a renowned Venture Builder in America. Through this initiative, we gained profound understanding of intricate issues like data exchange between systems, safeguarding patient confidentiality, and enhancing clinical processes efficiency.

We see AI revolutionizing healthcare through predictive diagnostics, patient engagement, and operational efficiency. By automating administrative tasks, AI can reduce the burden on medical staff and assist with early disease detection. However, it's essential to design these solutions with compliance and patient safety as top priorities.

In what ways is Saigon Technology contributing to the shaping of the future of financial services through artificial intelligence?

The evolution of Fintech is accelerating, with AI playing a pivotal role in this shift. Our team collaborates with clients on designing credit assessment tools, forecasting consumer actions, and establishing anti-fraud mechanisms—all driven by artificial intelligence. The pace in this sector is brisk—we can construct, evaluate, and improve models instantaneously, enabling us to offer enhanced, quicker, and safer banking services. Through crafting expandable AI-driven answers, our objective is to assist Fintech firms in maintaining their edge within a progressively cutthroat industry.

What does the future hold for Saigon Technology?

Our aim is to broaden our research and development efforts in artificial intelligence and enhance our specialized knowledge. Concurrently, we are increasing our market share in crucial regions, notably in the United States, Australia, Germany, and northern parts of Europe. Despite our achievements so far, our objective stays consistent: providing top-tier software development services globally through our operations in Vietnam. This is only the start of an exciting journey ahead.